Terms of service

Welcome to Zynerae. These Terms of Service (“Terms”, “Agreement”) govern your use of our website https://zynerae.com and all related services operated by Zynerae (“we”, “us”, “our”). By accessing or purchasing from our site, you agree to these Terms in full.

1. General Information

Zynerae provides skincare, beauty, and wellness products through an online platform. We may modify, suspend, or discontinue the website or any part of it at any time without prior notice. Your continued use of the site after changes constitutes acceptance of the updated Terms.

2. Eligibility

By using this website, you represent that you are at least the age of majority in your region, or that you have given consent for any minor dependents to use this site under your supervision.

3. Products and Orders

We strive to display accurate descriptions, images, and pricing, but errors may occur. All products are subject to availability, and we reserve the right to limit quantities or cancel orders at our discretion.

Order Acceptance

After placing an order, you will receive an email confirmation. This does not signify acceptance; we may refuse or cancel an order if product information, payment, or shipping details are incorrect.

4. Pricing and Payments

All prices are listed in your selected currency and include applicable taxes unless stated otherwise. Payment must be made in full at checkout through our secure payment gateways (Shop Pay, PayPal, Apple Pay, Google Pay, Visa, etc.).

5. Shipping and Delivery

Zynerae ships domestically and internationally. Shipping times vary depending on location and product availability. We are not responsible for delays due to customs, postal services, or unforeseen circumstances.
For more details, refer to our Shipping Policy.

6. Returns and Refunds

We offer a 30-day return policy for unused, unopened items in original packaging. Items damaged, used, or beyond the return window will not be eligible for a refund.
For full instructions, see our [Refund Policy].

7. Intellectual Property

All website content, including logos, graphics, images, product descriptions, and layout, is the property of Zynerae or its content suppliers. Unauthorized reproduction or distribution is strictly prohibited.

8. User Conduct

You agree not to:

  • Use the site for any unlawful purpose.

  • Attempt to breach or interfere with website security.

  • Post false, misleading, or harmful information.

Violation of these terms may result in termination of access and potential legal action.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content, privacy practices, or policies. Accessing third-party sites is at your own risk.

10. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind, express or implied. Zynerae does not guarantee that products will meet your specific expectations or that the website will operate error-free.

11. Limitation of Liability

To the maximum extent permitted by law, Zynerae shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products, including lost profits, data, or goodwill.

12. Indemnification

You agree to indemnify and hold harmless Zynerae, its employees, partners, and affiliates from any claim or demand arising out of your breach of these Terms or violation of any law.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert Country/Region], without regard to its conflict of law provisions.

14. Termination

We may suspend or terminate access to our services at any time for any reason, including breach of these Terms.

15. Contact Information

For questions about these Terms or your order, please contact us at:
📧 support@zynerae.com